Help centre


The principle behind Made Open Exeter is that, by working together and helping each other, we can build stronger communities. The platform has been brought to you in a partnership between Exeter Council for Voluntary Service, Devon County Council and Made Open. To get things moving, Exeter CVS will be the site administrator in the first instance, although we are clear that this platform is for everyone in Exeter. Please contact Fiona Carden for further enquiries.

What is different about this platform?

This platform is a social network for communities, which means that exchanges of time, talents and treasures can take place. The Community Exchange, for example, is a new feature that we have helped to 'co-design' with Made Open and Torbay Community Development Trust.

The Community Exchange enables individuals, groups and organisations to ‘make an offer’ or ‘make a request’ to their community. Everyone who uses the Exchange can earn credits simply by giving their time or materials to support their community. These credits can then be exchanged with, or donated to, others.

An exchange has been set up for all 17 wards in Exeter. Here you can exchange your time and materials with others in your own community, although you can just as easily exchange with anyone else on the platform. For anyone familiar with Asset-Based Community Development, Timebanking initiatives or Local Exchange Trading Schemes (LETS), the Community Exchange supports these principles of mobilising individual and community ‘assets’ – focusing on what communities have to offer rather than focusing on their problems and needs.

To that end, ExeterCVS would like to engage with the business and VCSE sectors to explore what offers they could post onto the Made Open Exeter platform that might incentivise people to do more for their community. The Community Exchange has potential to be a rewards marketplace for people who do good in their community.

As the site administrator, ExeterCVS has configured the platform to support both the exchange of time (services) AND materials (goods). We have set up the platform so that the value of one hour of time, and one credit, is £7.50 which is the living wage for over 25’s. This can be changed in the future. We are also take responsibility for transferring unwanted credits to support vulnerable users of the community who don’t have the means to earn credits themselves. All users can donate their credits to a ‘community pot’.

Made Open Exeter can help you make a difference in your community. If you have something to offer, just get started.